Privacy Policy for LB Manager App

Effective Date: October 16, 2025
Last Updated: October 16, 2025

Your privacy is important to Poa Internet Kenya Limited (hereinafter “Poa,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our LB Manager mobile application (the “App”) and related services (collectively, the “Service”).

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Device information (device model, operating system version, unique device identifiers)
  • App usage data and analytics
  • Technical logs and crash reports

2.2 Camera Access

  • Purpose: Used for scanning QR codes and taking photos of network equipment for device identification and configuration purposes
  • Data Processing: Camera data is processed locally on your device
  • Storage: Images are not stored permanently or transmitted to external servers unless explicitly saved by you for device documentation
  • Third-Party Sharing: Camera data is not shared with third parties

2.3 Location Information

  • Purpose: We collect your device’s precise location to set the geographical coordinates of network devices during configuration and management
  • Data Processing: Location data is used solely for network device positioning and management within the app
  • Storage: Location coordinates are stored locally on your device and linked only to your network device configurations
  • Third-Party Sharing: Your location information is not shared with other users, third parties, or transmitted to external services
  • Permissions: Location access requires explicit user permission and can be revoked at any time through device settings

2.4 Network Configuration Data

  • Device Settings: Network device configurations, passwords, and connection parameters
  • Network Information: WiFi network names, signal strength, and connection status
  • Storage: All configuration data is stored locally on your device
  • Purpose: To manage and configure your network devices effectively

3. How We Use Your Information

We use the collected information for the following purposes:

  • Device Management: Configure and manage network devices
  • Location Services: Set accurate geographical positions for network equipment
  • App Functionality: Provide core app features including QR code scanning and device identification
  • Technical Support: Troubleshoot issues and improve app performance
  • Analytics: Understand app usage patterns to improve user experience (anonymized data only)

4. Data Sharing and Disclosure

4.1 Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information, camera data, or location information to third parties, except as described in this Privacy Policy.

4.2 Service Providers

We may share information with trusted service providers who assist us in operating our app, conducting our business, or servicing you, provided they agree to keep this information confidential.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

5.1 Local Storage

Your information is primarily stored locally on your device and protected by your device’s built-in security measures, including device encryption and access controls.

5.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5.3 Data Transmission

When data is transmitted (such as during app updates or error reporting), we use industry-standard encryption protocols to protect your information in transit.

6. Data Retention

  • Camera Data: Not permanently stored; processed only during active use
  • Location Data: Stored locally until you delete device configurations or uninstall the app
  • Configuration Data: Retained locally until manually deleted by the user
  • Analytics Data: Anonymized usage data may be retained for app improvement purposes

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access and review your data stored in the app
  • Modify or delete network configurations
  • Revoke location and camera permissions through device settings
  • Request deletion of any data we may have collected

7.2 Data Deletion

To delete your data:

  • App Data: Uninstall the app or use the app’s settings to clear local data
  • Device Configurations: Delete individual configurations within the app
  • Account Data: Contact us using the information below for complete data deletion

8. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy within the app
  • Updating the “Last Updated” date at the top of this Privacy Policy
  • Sending an in-app notification for significant changes

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to this transfer.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Poa Internet Kenya Limited
Email: [support@poainternet.net],
Address: P.O. BOX 42713 GPO 00100 NAIROBI, Kenya,
Phone: +254730762762

For privacy-specific requests:
PRIVACY REQUESTS
POA INTERNET KENYA LTD
P.O. BOX 42713 GPO 00100 NAIROBI

12. Governing Law

This Privacy Policy is governed by the laws of Kenya. Any disputes arising under this Privacy Policy will be resolved in accordance with Kenyan law and jurisdiction.

Company Information:
Poa Internet Kenya Limited,
Incorporated in Kenya,
D&B D-U-N-S      : 85-176-0159,    
Nairobi, Kenya,

Data Protection Contact:
Email: support@poainternet.net